Refunds and delivery
Last updated 3 November 2026
Draft for legal review. Not in force.
Sales have not opened yet. These terms apply when they do. Nothing here limits rights you hold under your local consumer law.
Personalised calendars
You can cancel for a full refund until your weekly print batch closes. You can also correct your name or start date until then. After that, your calendar is locked for printing.
Each calendar is made for you, so we do not accept change-of-mind returns after printing. Check your spelling. We print what you type.
Damaged or wrong items
If your order arrives damaged or misprinted, email [SUPPORT EMAIL] with your order number and a photo. We will replace it or refund you.
Delivery
Delivery dates are estimates. If your order will be late, we will tell you and give you a new date. You can then cancel for a full refund. Refunds are normally issued within seven working days of cancellation.
Import charges
Countries may charge taxes or duties on delivery. We will show known charges before you pay.
Digital products
Paid downloads begin when you open or download them. If a file is faulty and we cannot fix it, we will refund you. [DIGITAL WITHDRAWAL WORDING TO BE CONFIRMED.]
Contact
[SELLER], [MAILING ADDRESS]. [SUPPORT EMAIL].